What a restaurant system has to survive
A restaurant system is judged at the busiest hour of the busiest night. A demo at a quiet table says little. Ask the vendor to run a table of six that orders in rounds, splits the bill three ways and pays partly by QR, cash and card.
Test 1: one ticket from order to bill
The order should travel from the waiter to the kitchen display or printer as a kitchen order ticket, and then to the bill, without anyone retyping it. Check how changes, voids and add-ons are handled after the order has gone to the kitchen, and who is allowed to void.
Test 2: what happens when the internet drops
Connectivity in restaurants is imperfect. Ask whether orders and billing continue offline, how data syncs later, and what is lost if a device fails mid-service. This question separates systems built for the counter from systems built for the cloud only.
Test 3: payments your customers actually use
In Nepal that includes cash, cards and QR wallets. Ask which payment methods are supported, how split bills and partial payments work, and how end-of-day cash is reconciled against the sales record.
Test 4: VAT and IRD billing
Bills need to meet the tax invoice rules that apply to your registration. Ask how VAT is shown, how invoice numbers are controlled, how cancelled or refunded bills are recorded, and whether billing connects to the IRD's systems where you need it. Confirm current requirements with the IRD or your tax adviser.
Test 5: food cost, not guesses
Recipes should deplete inventory so that food cost is measured per dish and per day. Ask to see a dish with its recipe, the stock it uses, and a day-end variance report. Without that link, food cost stays an estimate.
Hardware, outlets and cost
Ask what hardware is needed (tablets, printers, display), whether you can use what you already own, and how multiple outlets report separately and together. Compare total first-year cost, not only the monthly fee.
Questions to put to every vendor
Use the same questions with each vendor so the answers are comparable.
- Run a table of six that orders in rounds and splits the bill three ways.
- Switch the internet off. What still works?
- Which payment methods are supported, and how is the day-end cash reconciled?
- How are voids and refunds controlled and recorded?
- Show a dish with its recipe, stock use and a day-end variance.
- What hardware do I need, and what does year one cost in total?
Options available in Nepal
Restaurant software in Nepal ranges from simple counter billing to full management suites. Shortlist one from each end to see what you need.
Descriptions below are the vendors' own positioning, taken from their public websites in October 2026. They are not rankings and we have not tested every product. Vividia is a vendor too, so check every claim, including ours, in a demo with your own data.
- NRestro: describes itself as a complete restaurant management platform with POS, KOT and BOT billing, QR payments, a QR digital menu, inventory and purchase, built-in double-entry accounting and staff attendance.
- CrossOver Restaurant Manager: an all-in-one system for POS, inventory, payments and reservations.
- AaryaTM: a POS-based restaurant management system for orders, billing, inventory and staff.
- Restronp: cloud-based restaurant management for menus, orders, KOT and BOT, inventory, tables, rooms, staff, payments and reports.
- Hamro SAN: cloud POS billing, inventory and accounting for restaurants and retail, which states IRD-compliant accounting and plans starting from a low monthly fee.
- Recaho: restaurant management with billing, inventory tracking and vendor reports.
- RestroX: restaurant billing, KOT, tables, stock and reports across mobile, tablet, desktop and kitchen display screens.
- Vividia RMS: POS and cart workflows, KOT and kitchen display, tables, floors and reservations, menus with variants and combos, invoices, payments and refunds, and sales reports.
