Skip to content
Support

The right help for the system you use.

Use your assigned support channel for active customer issues or contact Vividia Infosys when you are unsure where a request belongs.

Existing customers

Include your organization, application, affected user and a clear description of the issue. Screenshots and the time the issue occurred help the support team investigate.

  • Do not include passwords or secret access tokens
  • Describe the expected and actual result
  • Identify whether the issue affects one user or multiple teams

Access and account questions

For sign-in or application-access concerns, contact your organization administrator first. Workspace permissions are controlled according to the roles assigned to each user.

Implementation questions

Questions about configuration, migration, training or new application rollout can be directed to your implementation contact or [email protected].

Need clarification?Contact Vividia Infosys
See it around your workflow

Ready to bring your operations into perfect rhythm?

Book a personalized demonstration or start with a general conversation.