Live stock on every page
Availability comes straight from IMS, with reserved quantities held for open orders.
Applications / EcommerceEcommerce platform for Nepal
Sell online from the stock you already count.
Vividia Ecommerce runs your storefronts on live inventory from Vividia IMS, takes eSewa, Khalti, card and cash-on-delivery payments, and keeps orders, promotions, email, reviews and support in one admin.
Why sellers choose it
One catalogue, one stock count, every storefront.
Web orders draw on the same stock your shops and warehouses use, so the website never sells what the shelf does not have.
Local payments built in
Checkout through eSewa, Khalti or card, or let customers pay cash on delivery.
Promotions you control
Coupons, automatic deals and gift cards with usage limits per code and per customer.
Care in the same place
Support tickets, product questions and reviews are answered from the admin that holds the order.
At a glance
Vividia Ecommerce in short
- What it is
- A web-based ecommerce platform and online store admin for businesses in Nepal, part of Vividia Suite.
- Built for
- Retailers, brands, distributors and multi-store sellers who also hold physical stock.
- Core scope
- Storefronts, catalog, orders, returns, payments, delivery, promotions, email, content, reviews and support.
- Payments
- eSewa, Khalti, card, manual payment and cash on delivery.
- Inventory
- Live on-hand, available and reserved stock from Vividia IMS across locations.
- Storefronts
- Several storefronts from one catalogue, each with its own pricing, payment and delivery settings.
- Pricing
- Quoted by storefronts, modules and users after a demo.
Orders
Every order from every storefront, in one book.
Storefront and staff-created orders land in one list with order number, customer, date, total, source and status. Returns and refunds, abandoned carts and payment transactions sit beside them, so the team works one queue instead of several inboxes.
- Storefront and manual orders together
- Returns, refunds and abandoned carts
- Payment transactions per order
- Search by order number or customer
Catalog and inventory
Stock that matches the shelf, on every product page.
Products, variants, categories and brands are managed once and published to each storefront with its own pricing. Inventory shows on-hand, available and reserved quantities per SKU across locations, with total stock value and low-stock items at the top.
- Products, variants, categories and brands
- Storefront-specific pricing
- On-hand, available and reserved stock
- Low-stock and out-of-stock alerts
Promotions
Run offers without a developer.
Create coupons customers redeem with a code, automatic deals that apply at checkout, and gift cards with a balance. Limit each offer by storefront, total uses and uses per customer, and see how often each one has been redeemed.
- Coupons, automatic deals and gift cards
- Percentage or fixed discounts
- Total and per-customer usage limits
- Offers per storefront or for all
Email
Order emails that look like your brand.
Design welcome, order confirmation, delivery and newsletter emails in a drag-and-drop editor with your logo, colours and layout. Order details fill in automatically from variables, and you can send a test before switching a template on.
- Drag-and-drop email designer
- Welcome, order, delivery and newsletter templates
- Order and customer variables
- Test sends and version history
Customer care
Answer customers and moderate reviews in one place.
Open support tickets, product requests and reviews waiting for approval appear on the dashboard. Reviews go live only after you approve them, and every ticket keeps the customer's messages together until it is closed.
- Support tickets and help centre
- Review moderation before publishing
- Product requests from customers
- Customer accounts and wishlists
Complete ecommerce scope
Everything an online store runs on.
Start with one storefront and its orders, then add more storefronts, marketing and analytics on the same catalogue.
Storefronts
One or more branded storefronts with their own domain, pricing, payment and delivery settings.
Catalog
Products, variants, drafts, categories, brands, import and export.
Orders
Order book, manual orders, abandoned carts and payment transactions.
Returns and refunds
Return requests and refunds against the original order.
Payments
eSewa, Khalti, card, manual and cash-on-delivery methods.
Delivery
Delivery methods, charges and free-shipping rules per storefront.
Promotions
Coupons, automatic deals, gift cards and usage limits.
Email marketing
Template designer, campaigns and newsletter subscribers.
Content
Home page sections, banners, promo pop-ups, FAQ and policy pages.
Reviews and support
Review moderation, product requests, tickets and help centre.
Analytics
Sales, customer, content and inventory analytics with a 30-day briefing.
Connected suite value
The store runs on the rest of the suite too.
Ecommerce sells from Vividia IMS stock, so web and shop sales share one inventory. Through Workspace the same business can run ABMS for VAT invoices and accounts, HRM for staff and payroll, and ask Viana AI about sales without exporting a report.
See Workspace Hub
FinanceABMSManage billing, receivables, payables, approvals and financial visibility in one controlled finance workspace.
PeopleHRMBring employee records, attendance, leave, payroll and performance into one role-aware people system.
EducationEMISConnect admissions, student records, attendance, fees, examinations and campus services.
Ecosystem layerWorkspaceShared access, roles and application movement.
Questions about Ecommerce
Evaluate fit before rollout.
What is Vividia Ecommerce?+
Vividia Ecommerce is an ecommerce platform for businesses in Nepal. It runs one or more online storefronts on live stock from Vividia IMS and manages orders, returns, payments, promotions, email, reviews and support tickets from one admin.
Which payment methods does it support?+
Checkout supports eSewa, Khalti and card payments, plus manual payment and cash on delivery. Each storefront chooses which methods it offers.
Does the online store use the same stock as our shops?+
Yes. Product availability comes from Vividia IMS, so web orders reserve and draw on the same stock as your shops and warehouses. The inventory screen shows on-hand, available and reserved quantities per SKU.
Can we run more than one storefront?+
Yes. Several storefronts can share one catalogue while keeping their own domain, pricing, payment methods and delivery settings, and promotions can target one storefront or all of them.
Can we run discounts and coupons?+
Yes. Create coupons redeemed with a code, automatic deals that apply at checkout and gift cards with a balance, each with total and per-customer usage limits.
Can we change how order emails look?+
Yes. A drag-and-drop designer edits welcome, order confirmation, delivery and newsletter emails with your logo and colours, fills order details from variables and sends a test before a template goes live.
How are VAT invoices and accounts handled?+
Through Vividia Workspace the business can add ABMS for VAT invoices and accounts, so ecommerce sales reach the books without re-entry. Discuss your invoicing flow in a demo.
How much does Vividia Ecommerce cost, and how do I get a demo?+
Pricing depends on storefronts, modules and users, so it is quoted after a short demo. Book a demo and we will walk through Ecommerce with your own catalogue and order flow.
See it around your workflow
See Vividia Ecommerce selling from your own stock
Book a personalized demonstration or start with a general conversation.